/*
 * 🎯 POR QUÉ: dar al soporte una presentación clara, confiable y coherente con Baqueano.
 * ⚙️ CÓMO: fondo blanco, jerarquía fuerte, tarjetas responsivas y estados accesibles.
 * 📦 QUÉ: estilos del buscador, accesos, preguntas, contacto y bloque SOS.
 */
:root{--help-teal:#165D6F;--help-orange:#F65E01;--help-cream:#F4E6C1;--help-ink:#0F172A;--help-muted:#64748B;--help-line:#DCE6E9;--help-soft:#F5F9FA}
*{box-sizing:border-box}.help-page{margin:0;background:#fff;color:var(--help-ink);font-family:Inter,system-ui,sans-serif}.help-page main{min-height:70vh}.help-wrap{width:min(1180px,calc(100% - 36px));margin-inline:auto}.help-hero{padding:72px 0 54px;background:linear-gradient(135deg,#fff 20%,#F3F9FA 70%,#FFF7EE);border-bottom:1px solid var(--help-line)}.help-hero-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(310px,.75fr);gap:40px;align-items:center}.help-eyebrow,.help-heading span,.help-faq-intro>span,.help-contact>div>span{font-size:.74rem;font-weight:900;letter-spacing:.12em;color:var(--help-orange)}.help-eyebrow{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;background:#FFF0E6;border-radius:999px}.help-hero h1{font:900 clamp(2.1rem,5vw,4rem)/1.05 Montserrat,sans-serif;letter-spacing:-.045em;margin:18px 0 14px}.help-hero-grid>div>p{color:var(--help-muted);font-size:1.05rem;line-height:1.7}.help-search{display:flex;align-items:center;gap:12px;margin-top:26px;padding:8px 8px 8px 18px;background:#fff;border:1px solid #CFDDE1;border-radius:18px;box-shadow:0 18px 45px rgba(15,23,42,.1)}.help-search>i{color:var(--help-teal)}.help-search input{min-width:0;flex:1;border:0;outline:0;font:500 .94rem Inter;color:var(--help-ink)}.help-search button{border:0;border-radius:12px;background:var(--help-orange);color:#fff;padding:13px 22px;font-weight:800;cursor:pointer}.help-search-status{font-size:.8rem!important;margin:10px 0 0}.help-sos-card{background:var(--help-ink);color:#fff;border:1px solid rgba(246,94,1,.38);border-radius:26px;padding:28px;box-shadow:0 22px 55px rgba(15,23,42,.22)}.help-sos-icon{display:grid;place-items:center;width:50px;height:50px;border-radius:15px;background:rgba(246,94,1,.15);color:#FF7A28;font-size:1.3rem}.help-sos-card small{display:block;color:#FDBA8C;font-weight:800;letter-spacing:.1em;margin-top:20px}.help-sos-card h2{font:800 1.35rem Montserrat;margin:7px 0}.help-sos-card p{color:#CBD5E1;line-height:1.6;font-size:.88rem}.help-sos-card button{width:100%;border:0;border-radius:13px;background:var(--help-orange);color:#fff;padding:14px;margin-top:12px;font-weight:850;cursor:pointer}.help-sos-card button i{margin-left:7px}.help-section{padding:70px 0}.help-heading{display:flex;justify-content:space-between;gap:25px;align-items:end;margin-bottom:26px}.help-heading h2,.help-faq-intro h2,.help-contact h2{font:850 clamp(1.55rem,3vw,2.25rem) Montserrat;margin:7px 0}.help-heading>p{color:var(--help-muted)}.help-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.help-actions a{display:grid;grid-template-columns:48px 1fr;column-gap:14px;align-items:center;padding:22px;border:1px solid var(--help-line);border-radius:18px;text-decoration:none;color:var(--help-ink);box-shadow:0 8px 24px rgba(15,23,42,.045);transition:.25s ease}.help-actions a:hover{transform:translateY(-4px);border-color:#9BC0C8;box-shadow:0 15px 35px rgba(22,93,111,.12)}.help-actions i{grid-row:1/3;display:grid;place-items:center;width:48px;height:48px;border-radius:14px;background:#EAF4F5;color:var(--help-teal);font-size:1.15rem}.help-actions strong{font-family:Montserrat;font-size:.91rem}.help-actions span{color:var(--help-muted);font-size:.78rem;margin-top:4px}.help-faq-section{padding:68px 0;background:var(--help-soft);border-block:1px solid var(--help-line)}.help-faq-layout{display:grid;grid-template-columns:330px minmax(0,1fr);gap:60px}.help-faq-intro p{color:var(--help-muted);line-height:1.7}.help-faq-intro a{display:inline-flex;gap:8px;color:var(--help-teal);font-weight:800;text-decoration:none;margin-top:8px}.help-faq-list{display:grid;gap:11px}.help-faq-list details{background:#fff;border:1px solid var(--help-line);border-radius:16px;padding:0 20px}.help-faq-list details[hidden]{display:none}.help-faq-list summary{display:flex;justify-content:space-between;gap:15px;align-items:center;padding:19px 0;cursor:pointer;font:750 .93rem Montserrat;list-style:none}.help-faq-list summary::-webkit-details-marker{display:none}.help-faq-list summary i{color:var(--help-orange);transition:.2s}.help-faq-list details[open] summary i{transform:rotate(45deg)}.help-faq-list details p{margin:0;padding:0 34px 20px 0;color:var(--help-muted);line-height:1.7;font-size:.88rem}.help-faq-list details a{color:var(--help-teal);font-weight:800}.help-contact{margin-block:64px;display:flex;justify-content:space-between;align-items:center;gap:28px;padding:34px 38px;border:1px solid var(--help-line);border-radius:24px;background:linear-gradient(110deg,#fff,#F3F9FA)}.help-contact h2{margin-bottom:4px}.help-contact p{color:var(--help-muted);margin:0}.help-contact-actions{display:flex;gap:10px;flex-wrap:wrap}.help-contact-actions a{padding:13px 17px;border:1px solid #BFD2D7;border-radius:12px;color:var(--help-teal);text-decoration:none;font-weight:800;white-space:nowrap}.help-contact-actions .primary{background:var(--help-teal);color:#fff;border-color:var(--help-teal)}
@media(max-width:900px){.help-hero-grid,.help-faq-layout{grid-template-columns:1fr}.help-actions{grid-template-columns:repeat(2,1fr)}.help-contact{align-items:flex-start;flex-direction:column}}
@media(max-width:600px){.help-wrap{width:min(100% - 24px,1180px)}.help-hero{padding:44px 0 36px}.help-hero-grid{gap:26px}.help-search{display:grid;grid-template-columns:auto 1fr;padding:12px}.help-search button{grid-column:1/3}.help-actions{grid-template-columns:1fr}.help-heading{display:block}.help-faq-section,.help-section{padding:48px 0}.help-faq-layout{gap:28px}.help-contact{margin-block:40px;padding:25px 20px}.help-contact-actions,.help-contact-actions a{width:100%;text-align:center}}